Health

Policy on cancellations and returns

The Buyer must inform the Seller by phone or email within hrs or by 1:00 GMT on the day of processing (whichever is sooner) if they wish to cancel their order. The Seller reserves the right to charge the Buyer a 10% re-stocking fee if their order is cancelled after the time limit. Orders cannot be cancelled once they have been despatched. 

suggested : GeM full form

The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller by phone or email within  working days of delivery if goods are defective or damaged or unsuitable. Incorrect quantities must be made known to the Seller within hrs. The Seller shall have no liability to make right the same if notification is not received within the specified time periods. 

The Seller will check that all items sent out meet the best possible standard and that no goods are sent out damaged, faulty or of an incorrect quantity. Breakages or faulty items will be replaced in accordance to the Returns Policy.

The Buyer may be responsible for the expense of returning items according to the Returns Policy of the Seller unless a prior agreement has been reached at discretion of management. All postage refunds will be in the form of store credit.

The Buyer is responsible that all items returned are in the condition in which they were sent complete with boxes, manuals, instructions, guarantees and any other packaging where applicable.

The Seller will process all returns within a maximum of 0 days of receiving the goods in the condition in which they were sent, in accordance with relevant paperwork detailed in the Returns Policy. The Seller shall be under no obligation to process a return if these conditions are not met.

 

Complete orders returned as ‘unsuitable’ by the Buyer will be subject to a 10% re-stocking fee in accordance with the Returns Policy

 

Images

All images on this website remain the property of the Seller, expressed permission is required for any person(s) wishing to use them externally for whatever purpose(s). No image shall be manipulated, copied, credited to or passed to rd party without the expressed permission of the Seller.

 

Waiver

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future. 

 

Force Majeure

 The seller shall not be liable for any delay of failure to perform any of its obligations if the delay or failure results from events and circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, terrorism, fire, breakdown of plant and machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. 

visit : Gem Portal 

Severence

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provisions eliminated.

 

Changes to Terms and Conditions

The Seller shall be entitled to alter these Terms and Conditions at any time, but this right should not affect existing Terms and Conditions accepted by the Buyer upon making a purchase.

 

Governing law and jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the Law of England and the parties hereby submit to the exclusive jurisdiction of the English courts 

 

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